We’re Sorry: A Note on Craftsmanship and Material Imperfections
At Your Cozy, we take pride in our high-quality, handcrafted products. However, due to the nature of our materials and artisanal process, rare imperfections may sometimes occur. If you’ve received a product that isn’t up to our standard, we sincerely apologize.
To make it right, we offer a free replacement. Simply submit a brief description of the issue along with a picture of the broken item, and we’ll take care of the rest. Your satisfaction is our priority, and we’re here to ensure you love your purchase.